2025 Salesforce Newest Public-Sector-Solutions Exam Experience

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

Topic	Details
Topic 1	Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2	Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.
Topic 3	Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q20-Q25):

NEW QUESTION # 20
A public sector agency has implemented Public Sector Solutions for managing their Grants program. The agency authorities have received a complaint from an applicant whose eligibility was declined for the program.
How should the agency authorities check how the eligibility was determined for this application record?

A. Do testing with relevant data sets and check how each test behaves
B. Use Public Sector Solutions - Selection Explainer to understand how the selection was made
C. Use Decision Explainer to understand how the decision was made
D. Use Salesforce debug logs using Developer Console to understand how the eligibility is being determined

Answer: C

Explanation:
When an applicant's eligibility for a grant program is declined, and the decision needs to be reviewed or explained within Salesforce Public Sector Solutions, the appropriate tool to use is theDecision Explainer (Option B).This functionality is part of Salesforce's intelligent decision-making tools that provide insights into how decisions were derived based on the configured criteria and data inputs. The Decision Explainer allows administrators or authorized users to review the decision-making process in detail, identifying exactly why an application was declined based on eligibility or other criteria.
Other options like using Salesforce debug logs (Option A) or testing with relevant data sets (Option C) are less direct and can be more time-consuming without providing the specific, user-friendly explanations that the Decision Explainer offers. The Selection Explainer (Option D) is not specifically a standard Salesforce tool under this name, making Option B the most accurate and relevant choice.

NEW QUESTION # 21
A Public Sector Organization (PSO has installed Grants Management and would like to ensure that users cannot self-register on the Experience Cloud site, as the PSO would like to register users for now manually.
What configuration should the Technical Consultant perform to meet this requirement?

A. Update the appropriate contact page layouts and add the 'Enable Customer User' action
B. Update the appropriate contact page layouts and add the 'Register User' action
C. Enable self-registration in the Digital Experiences setup menu
D. Enable manual registration in the Digital Experiences setup menu

Answer: A

Explanation:
In Salesforce Public Sector Solutions, particularly when dealing with the Grants Management and Experience Cloud, controlling user registration is crucial. To ensure that users cannot self-register and instead are manually registered by the Public Sector Organization, the following steps should be taken:
Disable Self-Registration:
Navigate to Setup > Digital Experiences > All Sites.
Select the relevant Experience Cloud site.
Under Administration > Login & Registration, ensure that self-registration is disabled.
Manual User Registration:
Go to Setup > Object Manager > Contact > Page Layouts.
Select the appropriate page layout(s) where you want to add the manual registration action.
Add the 'Enable Customer User' quick action to the page layout. This action allows administrators to manually create user records from contacts.
By updating the contact page layouts to include the 'Enable Customer User' action, administrators can manually control which contacts are enabled as users for the Experience Cloud site. This method is straightforward and aligns with standard Salesforce practices for managing user access in Experience Cloud.
Reference:
Salesforce Help: Experience Cloud Sites Login and Registration
Salesforce Help: Enable Customer User
Salesforce Grants Management Documentation

NEW QUESTION # 22
Which three work.com managed packages/features can be installed as part of the Employee Experience for Public Sector?

A. HR Service Center
B. Workplace Strategy Planner
C. Workplace Command Center
D. (Employee Workspace
E. Employee Concierge

Answer: A,D,E

Explanation:
In the context of Salesforce's Work.com solutions tailored for Public Sector and focusing on Employee Experience, the relevant managed packages/features to be installed include:
* HR Service Center (Option B),which offers a centralized platform for managing all HR-related inquiries and processes, enhancing employee access to HR services and information.
* Employee Workspace (Option C),which provides employees with a personalized and engaging workspace where they can access tools, communications, and resources necessary for their daily operations and collaboration needs within the public sector.
* Employee Concierge (Option E),which serves as a comprehensive resource for employees to find information, access services, and get questions answered, effectively acting as a digital HR assistant.
Workplace Strategy Planner (Option A) and Workplace Command Center (Option D) are also parts of the broader Work.com capabilities but are not specifically part of the Employee Experience package for Public Sector. They are more aligned with workplace readiness and response rather than daily employee engagement and services.

NEW QUESTION # 23
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

A. There are no active Action Plan Templates.
B. There are no Visit records.
C. There are no Violation records.
D. Person Accounts have not been enabled.

Answer: B

Explanation:
Explanation
There are no Visit records is the most probable cause for the error message when creating the Analytics for the Licensing, Permits, and Inspections app. CRM Analytics for Public Sector is a prebuilt app that comes with Public Sector Solutions and it can provide reports and dashboards for licensing, permitting, and inspections data. However, if there are no Visit records in the org, the Analytics app cannot generate any data and will show an error message. To fix this issue, the City of Snaxboro needs to create some Visit records or import some sample data.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_crm_analytics.htm&type=5&language

NEW QUESTION # 24
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX.
Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

A. Activate DataPack OmniScripts and Integration Procedures
B. Deploy the DataPack Lightning Web Component Files to the Org
C. Download Public Sector Sample DataPacks from Process Library
D. Installation of OmniStudio Package in the org

Answer: B

Explanation:
Deploying the DataPack Lightning Web Component Files to the Org is a step for Public Sector Solutions setup and installation that requires the use of developer tools such as VS Code & SalesforceDX. DataPack Lightning Web Component Files are files that contain code for displaying DataPacks on Lightning Pages or Experience Sites. To deploy these files to the org, the agency needs to use a developer tool that supports metadata deployment, such as VS Code & SalesforceDX. Reference: https://help.salesforce.com/s
/articleView?id=psc_admin_setup_datapack_lwc.htm&type=5&language=en_US

NEW QUESTION # 25
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The Salesforce Public-Sector-Solutions certification brings multiple career benefits. Reputed firms happily hire you for good jobs when you earn the SalesforcePublic Sector Solutions Accredited Professional Public-Sector-Solutions certificate. If you are already an employee of a tech company, you get promotions and salary hikes upon getting the SalesforcePublic Sector Solutions Accredited Professional Public-Sector-Solutions. All these career benefits come when you crack the SalesforcePublic Sector Solutions Accredited Professional Public-Sector-Solutions Certification examination. To pass the SalesforcePublic Sector Solutions Accredited Professional Public-Sector-Solutions test, you need to prepare well from updated practice material such as real Salesforce Public-Sector-Solutions Dumps. We guarantee that this study material will prove enough to prepare successfully for the Public-Sector-Solutions examination.

Public-Sector-Solutions Knowledge Points: https://www.actual4labs.com/Salesforce/Public-Sector-Solutions-actual-exam-dumps.html

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2025 SALESFORCE NEWEST PUBLIC-SECTOR-SOLUTIONS EXAM EXPERIENCE

2025 Salesforce Newest Public-Sector-Solutions Exam Experience